Shipping

Everything is made and shipped from our warehouses in the US.

We have 5 warehouses in LA, NYC, Dallas, Orlando, and San Francisco. So it depends on your location, we will prepare the order and ship from the nearest warehouse.

Our products are generally printed in 24 to 72 hours after the order is confirmed (Custom products might take up to 10-15 business days); then it will take 3 to 7 business days to arrive at your location.

Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.

Pandemic update: Please see details on how COVID19 affects the shipping time here.

We use UPS, FedEx, sometimes DHL and USPS, to deliver all our goods - we offer the fastest "ORDER TO DELIVERY" time in the industry. We take Pride in the fact that we have over 99.98% on-or before-time deliveries.

Yes. Please contact us for shipping information to locations outside the United States.

Product

Yes, all canvases are stretched on wooden frames and ready to hang when you receive them. No additional work will be required.

We have complete faith in our products, to the extent that we are proud of them. Any errors in material, design, or printing will be fully refunded or reproduced and shipped with no additional cost to you. WE WANT YOU TO LOVE THE PRODUCT YOU RECEIVE - NOT JUST LIKE IT

The printing technology used for the canvas banner printing is eco-solvent and latex printing.

The material used for the canvas prints is based on a cotton-blend material as opposed to other sellers who may use cheap plastic-based canvases.

Orders

Our printers are calibrated accurately to print right colors. Our products are printed RGB, and we will make every effort to match the color of your design. In rare cases, some colors might have some variation. This will not be considered production error. We will not issue refunds, nor accept returns for misunderstandings due to color, depth, or tone. We are not responsible for differences, either real or perceived, between the appearance of the product on your screen and the final printed piece. We will address this situation on a case-by-case basis. Please make sure to put special instructions if you are very specific on acertain color.

For each product, we have listed the most popular sizes that you can select right off the bat. If you need a custom size, feel free to contact us.

Note: All prints manufactured by BoCanvas are handmade and might have a +- 1 Inch variation from the size ordered.

It depends on the product. All options are outlined on the product page, so look out for customization options there. If you have a special request, please reach out to us at cs@bocanvas.co.

To be most cost effective, we can't process small orders on the phone or fax. We will make exceptions on large orders.

Please note: our Website has top security features. All credit card processing is handled by a reputable company. We do not retain, file, or even view any customers' credit card information.

Yes, we offer even more attractive rates for large and bulk orders. Please contact our sales department at sales@bocanvas.co or for more information.

Customer support

cs@bocanvas.co

Sales Inquiries

sales@bocanvas.co