🚚 Shipping Policy

We use UPS, DHL, FedEx and USPS to deliver all our goods - we offer the fastest "ORDER TO DELIVERY" time in the industry. We take Pride in the fact that we have over 99.98% on-or before-time deliveries.

    Delivery Time: Our products are generally printed in 2 to 5 business days after the order is confirmed (Custom products might take up to 7-10 business days); then it will take around 3 to 7 business days to arrive at your location.

    COVID-19 Update: As we are taking extra precautions in our production centers as we work to help keep our teams safe, the efficiency of our production team has decreased. In some rare cases, production might take up to 7-14 days, so please be patient and bear with us on this. Thank you!

    See how COVID19 affects our production speed in details here.

    IMPORTANT: Please make sure your shipping address is correct. Once your order ships, we are unable to make any changes and we are not responsible for any additional shipping charges as a result of an incorrect address. 

    If you need to make changes to any information on your order, such as shipping address, please email us at cs@bocanvas.co as soon as possible.

    We will also validate the address via our system and if we find any errors when processing your order, our customer service team will contact you via SMS and email to confirm the shipping address. If we receive no response after 72h, we will consider your shipping address correct and proceed with the shipment. 

    We will not be able to ship to the following countries: Cuba, Iran, North Korea, Sudan, Syria, Ukraine.